GDPR & Data Security Statement
At HVW LTD, operating HiVizWorkwear.net, we are committed to protecting your personal information and ensuring that all data is handled securely, transparently and in compliance with the UK General Data Protection Regulation and the Data Protection Act 2018.
This statement explains how we collect, use, protect and retain customer information when you use our website, place an order, contact us or request support.
Our Data Protection Commitments
- We only collect data needed to operate our service
- We never sell, rent or trade customer data
- Checkout pages use secure SSL/TLS encryption
- Payment details are handled by secure payment providers
- Customers can exercise their UK GDPR rights
How We Collect and Use Your Data
We only collect information that is necessary for running our business, processing orders and supporting customers.
- Processing and fulfilling orders.
- Managing customer accounts.
- Providing customer service and aftercare.
- Sending order updates and operational messages.
- Sending marketing communications only where consent has been given.
We do not collect unnecessary information, and we never sell, rent or trade your data with any third party.
Data Storage & Protection
Your data is stored securely using encrypted servers and industry-standard security protocols.
- Customer information is encrypted during transmission.
- Data is stored within secure systems that comply with GDPR standards.
- Only authorised HVW LTD staff can access customer data.
- Access is only used when required for order processing or support.
- Regular security and system checks are performed to support continued protection.
Secure Checkout
All payment and checkout pages on HiVizWorkwear.net are secured using SSL/TLS encryption. This helps protect personal and payment information entered on our website against unauthorised access.
- The padlock icon in your browser confirms the secure connection.
- Data submitted during checkout is encrypted in transit.
- Payment information is handled through secure payment providers.
PCI-Compliant Payment Handling
We do not store or process card payment information on our own servers. Payments are handled securely by PCI DSS compliant payment providers.
These may include PayPal, major UK card processors, and secure payment gateways used by our ecommerce platform.
Payment security: card details are handled by secure payment providers and are not accessible to HVW LTD employees.
No Unauthorised Data Sharing
We do not share customer data with third parties unless it is necessary for order fulfilment, legally required, or requested by you.
- Essential for fulfilling your order, such as courier or delivery partners.
- Required to comply with legal obligations.
- Requested by you, such as warranty or product support.
We never sell or trade customer information with marketing agencies or external businesses.
Your Rights Under UK GDPR
You have rights in relation to the personal data we hold about you. To make a request, please contact us using the details below.
Email: info@hivizworkwear.net
Phone: 01942 269666
Data Retention
We only retain personal data for as long as necessary to support customer orders, meet business obligations and comply with legal requirements.
- Fulfil your order.
- Meet warranty or legal requirements.
- Resolve disputes.
- Maintain accurate financial records as required by UK law.
Updates to This Policy
This statement is reviewed regularly and updated where necessary to reflect changes in legislation, security practices or business operations.
The latest version of this GDPR & Data Security Statement will always be available on our website.
Questions about your data?
If you have any questions about how your data is handled, or if you wish to exercise your GDPR rights, please contact HVW LTD directly.
Unit A15(1), Kenyon Court,
Moss Industrial Estate, Leigh,
WN7 3PT, United Kingdom
Phone: 01942 269666
Email: info@hivizworkwear.net